Terms & Conditions

Accommodation

For accommodation cancellation policies, please refer to the individual hotel policies noted on the website. Any amendments to original hotel bookings must be forwarded via email to the Congress Office. Verbal changes or cancellations cannot be accepted nor will the hotels accept any changes advised to them directly.

Registration Fees

Cancellation of a registration must be advised via email to the Congress Office. Verbal changes or cancellations cannot be accepted. 

The following refunds will apply from the date of receipt of notification: 

On or before Tuesday 12 February 2019 100% refund less an administration fee of $110 including GST
On or before Tuesday 12 March 2019 75% refund less an administration fee of $110 including GST
On or before Thursday 11 April 2019 50% refund less an administration fee of $110 including GST
After Thursday 11 April 2019 No refund available

The refund will be returned via the same payment method as the original receipt of funds. 

No refund will be made after Thursday 11 April 2019, however an alternative delegate name may be provided in writing and the booking and funds will be allocated accordingly. 

Please note no refund or discount will be made if a function or event within the registration fee is not taken up or is subsequently cancelled. 

Optional functions or events may be cancelled before or on Monday 29 April 2019 and will be refunded in full via the same payment method as the original receipt of funds.  After Monday 29 April 2019 no refunds will be made, however an alternative delegate name may be provided via email and the booking and funds will be allocated accordingly. 

In the case of cancellations made due to extenuating circumstances, a refund outside of these terms may be considered by and at the discretion of the Organising Committee.

Insurance 

Participants are strongly advised to secure appropriate travel and health insurance. Delegate registration fees do not provide any such insurance coverage. The Organising Committee and the Congress Office accept no responsibility for any loss in this regard.

Tax

All Congress Registration Fees and Additional Ticket rates are quoted in Australian Dollars. GST at 10% is included.

Disclaimer 

By registering, participants acknowledge and consent that during their attendance at RANZCP 2019 their image or voice may be recorded via video, photograph or by any other means (“recorded”) by an officer or official of RANZCP 2019 which may be distributed or published at the discretion of the Organisers of RANZCP 2019. If you do not wish to be recorded, you are required to formally advise the Congress Office in advance by email.

Privacy Policy

If you interact with WALDRONSMITH Management as a client, member or as a meeting delegate, personal information about you may be held for the primary purpose of supplying you with information related to membership, conferences and events. This information is likely to include your name, contact details, address, payment details, telephone numbers etc. WALDRONSMITH Management has secure systems that stores this information and will not collect this information unless required to in undertaking services and functions associated with our ordinary business. In keeping with the provisions of the National Privacy Act, WALDRONSMITH Management is committed to the protection of the privacy of this personal information received during the ordinary course of business. If you are a visitor to our website and you provide personal information to our staff via this website, your personal information will be treated to the same privacy as other forms of communication. As an Internet user you should be warned that there are risks associated with transmitting information across the Internet. Cookies may be used on web sites. Users can set their Internet browser to refuse cookies but access to e-commerce areas may be impeded. WALDRONSMITH Management takes no responsibility to ensure that the Data is accurate, complete and up to date, particularly after the completion of a Conference. WALDRONSMITH Management takes reasonable steps to protect the Data it holds from misuse, unauthorised access, loss, disclosure or modification. Credit card numbers are encrypted. On completion of a Conference the information is given to the client and a back up copy is securely archived. It is anticipated that your key personal information will be subject to routine review by you when dealing with WALDRONSMITH Management. If you should find that any information is incorrect or obsolete you are encouraged to make contact with WALDRONSMITH Management and to authorise any necessary changes.

 

CONGRESS OFFICE
WALDRONSMITH Management
119 Buckhurst Street
South Melbourne VIC 3205
Australia
T +61 3 9645 6311
E ranzcp@wsm.com.au